Case Study

Tyltgo Solves Business Transaction Pain, Down to the Last Mile

Tyltgo is a leading on-demand marketplace for delivery services in Ontario, Canada, that facilitates last-mile delivery for small businesses and enterprises.

Tyltgo
Industry
Frieght
Features
Net terms
Business type
Marketplace
Website
Tyltgo.com
Industry
Frieght
Features
Net terms
Business type
Marketplace
Website
Tyltgo.com

Business results or Business impact

2K
Team members
0.5 min
responsive time
8K
weekly subscriptions
Download the case study

The problem

As a customer-experience and optimization focused company, Tyltgo makes same-day delivery enjoyable and reliable, saying, “75% of consumers will not order again if they have a negative delivery experience and 43% of users expect same day delivery.” For local businesses, the company offers streamlined and flexible order input, from pickup and drop-off times to locations. Tyltgo needed a payments solution that delivers a delightful experience to local businesses paying courier vendors multiple times a day.

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The process

To help you be more flexible with your data ingredients, we recently introduced custom properties. Whatever your recipe for analytics, you can model new properties based on other data within Mixpanel to match your specific needs. We’re now rolling out Lookup Tables so you can also map additional data to existing Mixpanel properties with a quick CSV upload or via an API. These updates will let you run analysis on historical data. From adding content metadata to enabling more segmentation options with CRM data, survey data, or NPS scores, Lookup Tables will let you really flex your data superpowers—without writing a single line of code.

The solution

Product people love data. It gives us the confidence to make all kinds of decisions. With data, we can secure resources to build a feature, launch in new markets, or even change that lime green icon to mint green…. Anything is possible. But when these often critical decisions are based entirely on the data we have, versus the data we need, we might well be led astray.

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The data you actually need to make a good decision might live outside of your analytics tool. It might not be modeled the way you need it, or might come from a third party. Getting this additional—but very important—data into your product analytics tool after the fact can be challenging. Too often, it’s easier to rely on what’s available. Which is kind of like when you decide to make eggs instead of a birthday cake because you only have eggs, milk, and flour, but no butter and baking soda. Sub-optimal.

To help you be more flexible with your data ingredients, we recently introduced custom properties. Whatever your recipe for analytics, you can model new properties based on other data within Mixpanel to match your specific needs. We’re now rolling out Lookup Tables so you can also map additional data to existing Mixpanel properties with a quick CSV upload or via an API. These updates will let you run analysis on historical data. From adding content metadata to enabling more segmentation options with CRM data, survey data, or NPS scores, Lookup Tables will let you really flex your data superpowers—without writing a single line of code.

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To help you be more flexible with your data ingredients, we recently introduced custom properties. Whatever your recipe for analytics, you can model new properties based on other data within Mixpanel to match your specific needs. We’re now rolling out Lookup Tables so you can also map additional data to existing Mixpanel properties with a quick CSV upload or via an API. These updates will let you run analysis on historical data. From adding content metadata to enabling more segmentation options with CRM data, survey data, or NPS scores, Lookup Tables will let you really flex your data superpowers—without writing a single line of code.

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Tyltgo can easily process payments made using traditional methods, like bank transfers.
Aaron Pau
/
CTO, Tyltgo
We just love using Balance! They’re an amazing team with a deep understanding of what goes
Aaron Pau
/
CTO, Tyltgo