Double
Case Study

Double Robotics Makes Payments Easy for Institutional Customers

DR lowered their accounts receivable burden by hundreds of thousands of dollars, removed transactional risk, and spared their company the overhead of collection, reconciliation, and settlement.

Industry
Hardware
Features
AR, instant payouts
Business type
Manufacturing

Business results

$30,000

Saved in processing fees

5 hours

Saved every month in reconciliation and AR resources

Over 30%

Of card only customers moved to ACH and wire

In an era of remote connection, Double Robotics (DR) enables telecommuters, doctors, remote workers, and students to feel more connected to their colleagues and classmates by giving them a physical presence when they can’t be there in person. Driving your own Double means you are free to roam around the office, visit patients, attend meetings, monitor work sites, or go to class from anywhere in the world. It’s no wonder that universities, large enterprises, and government institutions want to provide their communities with the most meaningful and realistic way to connect to each other remotely. 

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Challenge

DR sells its innovative, high value, telepresence robots to large institutional customers, like universities and government organizations. Their customers often work with traditional payment methods, like wire transfers and paper checks, and have the long payment cycles one would expect from large traditional organizations. This translates into significant payment delays for DR.

Solution

With Balance, DR accepts payments from traditional organizations in a more modern way, providing a frictionless buyer experience. After DR issues an invoice to one of their buyers, and following a successful risk assessment by Balance, DR gets paid instantly by Balance. DR lowered their accounts receivable burden by hundreds of thousands of dollars, removed transactional risk, and spared their company the overhead of collection, reconciliation and settlement with Balance-financed transactions.

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Learn More

Balance enables companies to reduce overhead and save valuable time with an automated AR backoffice. Learn more how automation can free up time to focus on your business's core competencies.

As a technology company, we aim to make every customer touchpoint sleek and enjoyable. Balance takes the friction out of our payment experience and removes the burden of accounts receivable on our side.

David Cann
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CEO, Double Robotics
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