For us, the results really speak for themselves – it’s retention of our existing customers, but it’s also new customer growth that we’ve been able to really quickly see.
/ AI-Native ORDER-TO-CASH
Get paid faster,
without the grunt work
Lower DSO with always-on AI teammates that handle real-world AR complexity, so your team focuses on outcomes, not busywork.
Scale AR operations, not headcount.
Prevent issues before they hit collections.
Go live
in days.
Scale your AR ops, not your headcount.
Identify and resolve issues before they age
Quickly integration across your stack
Trusted by the world’s leading companies
text for preload font
Balance helps us solve one of the biggest challenges that we have in the B2B marketplace. Giving buyers the payment flexibility they need without adding any risk or friction.
“
Yiran Li
Head of Customer Retention Strategy
Balance has helped B-Stock offer Net-30 payment terms for thousands of our buyers without any increase in cost or operational overhead. That scale has been a real game changer for us.
“
Alex Cadalso
Group Product Manager
We were able to grow our digital channel in ways we didn’t know were possible. Balance’s true uniqueness is in its product flexibility and ability to work with our existing business processes.
“
Michael Eichinger
Operations Officer
Payment delays and disputes are inevitable.
How your team handles them isn't.
Before Balance
With Balance
Manual work, limited visibility, and stitched tools that surface issues only after payments stall.
Clear visibility, busywork that runs itself, and real time issues detection and prevention, so you get paid faster.
Payment delays and disputes are inevitable.
How your team handles them isn’t.
Before Balance
Manual work, limited visibility, and stitched tools that
surface issues only after payments stall.
surface issues only after payments stall.
After Balance
Clear visibility, busywork that runs itself,
and real-time issue detection, so you get paid faster.
From back office to growth engine
52%
Reduction In DSO
90%
Increase In AR Efficiency
30%
Lower Payment Processing Costs
AI-native order-to-cash. Better cash outcomes.
Collect faster
without the guesswork.
Always-on AI collections teammate. Your control.
- Everything you need to collect in one workspace
- AI teammate works 24/7 to advance collections
- AI-powered prioritization and delinquency risk assessment
- Built in AI-assisted email, SMS and calls
- Real-time analytics
Close Faster.
Trust Your Numbers.
Full-context AI matching. Zero setup.
- AI teammate matches payments using full context including remittance info, emails, and customer history
- Turn hours of investigation into seconds of review
- Built-in audit trails. Every decision is logged & explainable
Invoicing That Gets Paid
Send accurate invoices, track every status,
and eliminate rework.
- Unified invoice dashboard with real-time status tracking
- Digital presentment & auto delivery
- Embedded payment links
- Self-service customer portal
Get Paid.
protect your margins.
Cut processing costs through smart optimization
- Supports the full range of B2B payment methods
- Reduce processing costs with IC+ and L2/L3 data
- Personalize ACH incentives, automatically
- Pass on card fees to customers with built-in surcharging
Approve Faster.
Reduce Risk.
AI teammate that onboards buyers, enriches data, and scores risk for review.
- Auto data enrichment from bureau, public, & third party sources
- Instant AI-powered risk scoring and credit recommendations
- Configurable customer requirements & outreach
- Continuous risk monitoring flags gaps and risks in real time
- All data, documents, and decisions in one view
Go live in days.
Leverage our robust APIs or pre-built native integrations to plug Balance
into your software stack, ERP, and B2B ecommerce platforms.
Built by AR operators.
Engineered for real-world complexity.
We don’t just build AR software, we use it every day to run receivables for leading brands with a lean internal team.
That experience directly informs how the platform is built. If it doesn’t work for us at scale, it doesn’t ship.
From AI-Assisted to Autonomous.
Your Choice.
Whether you’re just starting with AI or ready for full automation,
Balance adapts to how you work today, and where you’re headed next.
AI -Assisted
AI Helps. Your Team Leads.
Use AI for insights, recommendations, and prep work, while your team makes every decision.
SUPERVISED
AI Acts. Your Team Approves.
AI agents execute workflows and resolve routine cases. Your team reviews and signs off on exceptions.
AUTONOMOUS
AI runs. You oversee.
AI agents handle end-to-end execution. Your team monitors performance and steps in only when needed.
Apply built-in surcharging
Pass on card fees to buyers automatically. No manual setup, no configuration—just margin protection out of the box.
Personalize ACH incentives, automatically
Balance’s Dynamic Optimization Engine personalizes ACH rebates and card surcharges based on how buyers usually pay—cutting costs without adding friction or impacting conversion.
Cut card fees with L2/L3 data
Reduce processing costs by switching to IC+ and applying L2/L3 data—saving up to 150 BPS.
Ready to modernize your AR operations?
Questions & answers
What is Balance AI-Native Order-to-Cash platform?
x
How does Balance Agentic AR OS differs from other AR Automation solutions?
x
How long it takes to implement Agentic AR OS?
x
Book a live demo now
The latest industry news and resources
Discover the latest insights and market trends in B2B Payments.
