What payment methods are available from the Balance checkout?
ACH (credit or debit), credit card or wire transfer. Additionally, customers can checkout with an invoice, and pay that invoice with all the above methods + with paper checks. By the way, you get paid in one consolidated payout to your bank.
How can you help me with reconciling payments?
Balance will reconcile all incoming payments confirming they match the corresponding invoices and any discrepancies will be flagged. This way you can reduce your back office overhead, and receive the funds to your account in one consolidated payout - regardless of the client's payment method.
Do you support Marketplaces and vendor payouts?
Of course! Balance was made to perfectly fit the needs of a B2B marketplace. With Balance you can automatically settle every payment to its appropriate vendor account and get complete control on payouts. Our platform is tailored to allow marketplaces to easily onboard and manage vendors.
Can I create a refund for a completed transaction?
For sure. Go to the ‘Transactions’ tab in your Balance account and click on the relevant transaction. Under the transaction ID, click on ‘Refund’. Choose the charges you would like to refund and click ‘Next’. Enter the refund amount, the reason for the refund and any notes. You can create a partial refund by entering a partial amount. To finish click ‘Refund’. Please note that the processing fees would not be refunded.